Privacy Policy
This Privacy Policy (“Policy”) outlines the handling of the personal information of users about the services provided on this website by SustainaSeed Inc. (after this, referred to as “we” or “our”).
Article 1 (Personal Information)
“Personal Information” refers to information about a living individual, which can identify a specific individual through their name, date of birth, address, telephone number, contact information, or other descriptions, as well as data related to appearance, fingerprints, and voice-prints, and information that can identify a specific individual based on such information (personal identification information), as defined under the Personal Information Protection Act.
Article 2 (Collection Method of Personal Information)
When registering for our services, we may request users to provide personal information such as name, date of birth, address, telephone number, email address, and driver’s license number. Additionally, we may collect transaction records and payment information, including users’ personal information, from our partners (information providers, advertisers, advertising distributors, etc., referred to as “partners”) and other sources concerning the users and our partners.
Article 3 (Purpose of Collecting and Using Personal Information)
The purposes for which we collect and use personal information are as follows:
- Provision and operation of our services
- Responding to inquiries from users (including identity verification)
- Sending emails regarding new features, updates, campaigns, and information about other services provided by us that users are using
- Sending notifications for maintenance and important announcements, as necessary
- Identifying users who violate the terms of use or attempt to use the services for fraudulent or improper purposes and refusing their usage
- Allowing users to view and modify their registration information, delete their accounts, and view their usage status
- Other purposes associated with the above purposes
Article 4 (Changes to the Purpose of Use)
We may change the purpose of using personal information if it is deemed reasonably relevant to the previous definition. In such cases, we will notify users of the changed purpose through our designated method or publish it on this website.
Article 5 (Provision of Personal Information to Third Parties)
Except as provided below, we will not provide personal information to third parties without the consent of users. However, this shall not apply in cases where the Personal Information Protection Act or other laws and regulations permit it.
- When it is necessary to protect human life, body, or property, and obtaining consent from the individual is difficult
- When it is essential to improve public health or promote the sound growth of children, getting permission from the individual is difficult
- When it is necessary for a national agency, local government, or a person entrusted by them to cooperate in performing legally prescribed duties and obtaining consent from the individual could hinder the execution of such duties
- When the following matters are announced or published in advance, and we have notified the Personal Information Protection Commission:
- Inclusion of providing to third parties in the purpose of use
- Items of data to be provided to third parties
- Means or methods of providing to third parties
- Stopping the provision of personal information to third parties upon request from the individual
- Methods of accepting requests from individuals In the cases listed below, the provided information will not be considered as provided to third parties:
- When we entrust all or part of the handling of personal data within the necessary scope to achieve the purpose of use
- When personal information is provided due to mergers or other reasons related to the succession of business
- When personal information is used jointly with specific individuals, and the items of personal information used jointly, the scope of individuals using it jointly, the purpose of joint use, and the name or designation of the individual responsible for the management of such personal information are notified to or easily known by the individual in advance
Article 6 (Disclosure of Personal Information)
When a user requests disclosure of their personal information, we will promptly disclose it to the user. However, if any of the following apply due to the disclosure, we may withhold all or part of the information and promptly notify the user of our decision:
- There is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
- There is a significant hindrance to the proper execution of our business
- It would violate other laws and regulations. Notwithstanding the above, we generally will not disclose information other than personal information, such as historical or characteristic information.
Article 7 (Correction and Deletion of Personal Information)
Suppose a user’s personal information held by us is found to be incorrect. In that case, the user may request us to correct, add, or delete (from now on referred to as “correction, etc.”) such information by our established procedure. If we determine a need to respond to such a request from the user, we will promptly perform the correction, etc.
Article 8 (Suspension of Use, etc. of Personal Information)
Suppose we receive a request from a user to suspend or delete the use of their personal information based on reasons such as the data being handled beyond the scope of the purpose of the use or being acquired by improper means. In that case, we will promptly conduct the necessary investigation. If we determine that it is required to respond to the request based on the investigation results, we will quickly suspend or delete the use of the relevant personal information.
Article 9 (Changes to the Privacy Policy)
The content of this Policy may be changed without notifying users, except for matters stipulated separately by laws and regulations or this Policy. Unless otherwise specified by us, the revised Privacy Policy will take effect when posted on this website.
Article 10 (Contact)
For inquiries related to this Policy, please use the contact form provided on our website.